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Still have the login issue - 2015-12-17


We're still having the login issue. About 93% or so still execute on one of the two servers, but that is no good. I was hoping it would have cleared up by now.

I don't know what to ask the coder to try. Adding code that retries logging in if the first time is rejected didn't help. We again removed the 'check at ebay' button, because the problem started again after we added it back. I don't know if it had anything to do with the problem coming back or not. Some members could have been abusing it for whatever reason, clicking it over and over and that could have triggered red flags by ebay's automated security functions. Or, just it being clicked each time a snipe was set up could have caused red flags to go up at ebay. Or, the check at ebay button may have nothing to do with it.

A couple of the login errors that occur on both servers may be legitimate, as, we removed the code that automatically checks login info during snipe set up and rejects a snipe if the login attempt is unsuccessful, and, as noted above, the check at ebay button is also gone.

A few of the login errors had a captcha on the response page (ebay login page), there's nothing we can do about those. Most however, dont, and are submitting correct login info, and ebay is rejecting it.

I also saw one response that had text saying that the member was bidding on their own item, that isn't good and could draw some increased security functions from ebay, for hidbid's ip address.

All I can say now is I'll keep watching, and if things improve or get worse, or if we come up with something else to try, I'll make another post with an update.

Sorry for the trouble.

Update - 2015-12-11


As you've noticed if you've set up a snipe in the past day, we again removed the 'check at ebay' button. That is one of the few things we added since the login error issue stopped from when it was a problem a couple of months ago.

I don't know that it makes a difference, but the # of login attempts from hidbid will be reduced, so we're hoping that will help with the login errors.

Most snipes are still executing ok on one of the two servers, we've had one snipe so far today that didn't execute on either.

I'll keep monitoring the snipes, hopefully this issue will disappear shortly.

I'll make another post when I have some more news.

Sorry for the trouble.

Login errors occurring again - 2015-12-10


There have been some login errors today, two snipes had them on both servers.

I'll ask the coder to check them out to see if there's anything we can try changing to work around them, but I doubt there is, or at least we can't think of it. Re-trying the login if it doesn't work the first time isn't helping.

Things may be ok an hour from now, or maybe never, I don't know. eBay is rejecting valid login info whenever, out of the blue. It makes no sense, its ridiculous really. I wonder if it is intentional, they've had issues for months.

Most snipes are still executing ok, on at least one of the two servers. 'Most' is as it should be however.

You should be able to login to ebay manually ( I guess) to place bids.

I'll post an update when there's more news.

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