Archived snipe deletion - 2007-10-10
I cleaned up the database recently and mistakenly erased some archived snipes. If you archive your completed snipes, it's possible that I may have erased a couple of yours.
If this is the case, I'm sorry about that and know better for the future.
There were many snipes from the past set up for testing that I wanted to clean up and that's why I edited the information.
It looks as though very few members actually use the archiving feature however, so this has affected very few members.
I'll leave such things to our programmer in the future.
Sniper Execution Problem Fixed - 2007-10-07
We have identified and fixed the problem preventing Snipes from being executed..
eBay made a small change, putting a new limit on an API command that is used by Hidbid, causing Hidbid to exceed the limit allowed.
Hidbid's sniper engine itself doesn't use the eBay API, but it is used to retrieve information from eBay, and because Hidbid could no longer retrieve the necessary information, scheduled Snipes could not be executed.
I hope I explained this accurately, I'm putting the programmer's explanation into my own words.
We have tested snipe execution and it seems to be fine now.
If you have any trouble now or in the future with your scheduled Snipes being executed or with anything else here on Hidbid, let us know and we'll try to take care of it.
Again, we're sorry for the inconvenience or for any missed Snipes that this problem has caused.
*** Urgent Update*** - 2007-10-06
Snipes not executing
There's a problem preventing Hidbid from executing scheduled snipes. We don't yet know if it is a connection problem between Hidbid and eBay, or a problem with Hidbid's sniper engine.
We hope to get this fixed as soon as possible.
If you have any pending snipes, you should make other plans as far as placing your bid until we get this sorted out.
We're very sorry for the inconvenience and any missed snipes that this has caused.
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