eBay auction sniper

News

Problem fixed - 2009-07-18


We have found and fixed (we think) the problem. EBay changed the listing page design, throwing off our sniper engine sometimes. We've now updated for the changes, and this problem shouldn't occur anymore.

If you have an error with a particular snipe, please let us know so that we can further investigate. First however, please look at the 'response' for the particular snipe, to see if you can determine if there was indeed an error, or something else (you weren't eligible to bid on the item, etc).

We need to remake the video showing what to do before scheduling a snipe (there's a link to it shown in the right hand margin of hidbid after you sign in), and the reasons a bidder may not be qualified to bid on an item, as the audio is bad.

The video will also show restrictions that sellers can put on an auction, that could exclude you from bidding, and preventing a snipe you scheduled for an item from executing.

We're very sorry for any trouble our latest issue has caused you. Good luck with your sniping!

some snipe trouble - 2009-07-15


We're having trouble with some snipes again. It looks like some items are coming back as 'This Page Is No Longer Available' for the response from ebay's site.

We're not sure if the new listing page ebay has is the cause or if it's something else.

This error is not occurring often and the vast majority of snipes are executing fine, but until we identify and fix the problem, it may be a good idea to make other plans for your ebay bidding.

We're very sorry for any missed snipes that you may have scheduled.

If you have had a problem, please let us know and describe what happened (did the problem happen during scheduling, or later, what did you see on your 'my snipes' page, etc.) we would greatly appreciate it as we can use the info to better understand what is happening.

We hope to have this figured out shortly and when we do, we'll update this news page.

Snipes not executing - 2009-06-07


We have been having trouble with snipe execution today.

Being the weekend, our coder is not available to check things out.

Some snipes are showing as already being executed (won or lost) while the corresponding auctions are still active.

This has been happening periodically for a while but not to the extent it seems to be happening today.

It has been difficult to identify and fix the problem.

We are very sorry for any missed snipes that you may have scheduled.

If you have subscribed to our premium service and have had trouble, let us know and we will refund your subscription for this month.

when this has happened to a member in the past, it normally passes in a day and things run smoothly again. This may be/may not be the case now, I really don't know.

It may be a good idea for you to make other plans for your eBay bidding until things are running more smoothly.

I'll update our new section here when there is further news.

Again, we are very sorry for any trouble this has caused you.


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Why Snipe With Hidbid?

* Save money

* Save time

* It's free!

* Quick and easy to use

* Reliability

* Peace of mind

* No need to download anything

* No need for you to leave your computer on

* Cancel or change your bids without upsetting eBay or eBay sellers

* Flexible snipe execution scheduling

* View your snipe history

* Immediate auction results e-mailed to you

* A forum to pick-up and share eBay tips