Main server trouble - 2010-10-05
Our main server is having trouble today, the mirror is doing most of the bid submitting.
This will cause some of the results emails to be incorrect, but your bids are still being submitted.
Still, the chances of a snipe going 'un-'executed are increased, as there may only be one server instead of 2 submitting your bids (the main server is submitting some, but not many).
We hope to get this taken care of shortly.
Server down - 2010-06-21
Our server was down for about an hour this morning, preventing a few snipes from executing. The server is back up now and snipes should be executing fine.
We're very sorry about the inconvenience and missed snipes.
Some updates - 2010-05-10
First, sorry for the lack of news lately. We've done some things and should have posted immediately after finishing a mod/improvement etc.
We have moved the snipe info for snipes earlier than 2009 to a different table in our database, to help our server from running too slowly, possibly causing snipe trouble.
We're moving all snipes earlier than May 2009, tonight. So, you'll no longer see any snipes older than this on your 'my snipes' page. The snipes won't be gone permanently, we may make it so that they're still available for you to look at, if you want/need to keep track of all past snipes.
I imagine you've also noticed the mailbox that was added to your account, you'll receive copies of messages there that are also sent to your email address. You can edit the setting for which type of emails you want sent to your mailbox, if any. We hope to also give you the option of not receiving any bid result or 'max bid exceeded' emails to your email address, in the near future.
We've taken care of the cookie issue that was giving a few members trouble when logging in.
Also, we've corrected our snipe set up process so that a snipe is not accepted if all the needed info is not entered in (max bid, ebay user name, password), regardless of the # of times a snipe set up is attempted. Before, if you tried 3 or 4 times, the snipe would finally be accepted, but there was no way for it to execute, because all the necessary info was not available to hidbid in order to log in and place the bid.
There may be a couple other things we did that aren't on my mind at the moment, but the bottom line is, we've improved the performance of hidbid. We're getting close to having hidbid function as we'd like, once there, the design will be next. We may also add a few more features/tools to further help with your ebay sniping/buying and maybe online buying in general.
If you have any suggestions, let us know. If it seems like a useful one, we may add that to our to do list.
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