Set up problem 1 - 2011-02-20
We're having a problem with the snipe set up page, so you may not be able to schedule any snipes right now.
We recently made a change to some code and it tested ok, not sure if it is related to that or not. Our coder is normally off on Sunday but I'm hoping to get this taken care of today.
We're very sorry for the convenience, figures it has to happen on a Sunday.
We'll update the news as soon as we have a change.
All better - 2011-02-20
You can set snipes up now.
Sorry for the trouble.
Thanks for the emails alerting us to the problem.
2 things - 2011-01-25
There's a couple of things to update you about.
First, the coding for bid groups is (and has been for a couple weeks) ready to add to hidbid in beta mode I guess you could say, but it looks like we'd need a more powerful server to make sure the extra work the bid groups coding would not slow down the server, preventing snipes from executing on time.
THere's at least one member that wants bid groups and would be willing to pay a few more $/month for their subscription so that they could use groups, we'd like to know how much interest there is from other members, as far as a bid group function goes.
We'd like to not raise the price of a sub in order to add bid groups, but not sure how we'd do that other than by getting more subscribers.
Please let us know your thoughts about having bid groups and if you think a raise in the sub price is worth it, and or any ideas of how we can add the feature without the increase.
That leads us to the next issue I just figured out.
The support email address used on the contact us page was not set up after the last time we switched servers. So, all the emails that were sent to 'support' were never seen or read. The 'admin' email address has been set up and we were receiving emails sent to it, so I was getting some emails, so I never realized that support had not been set up.
The support email address is up and running now, if any of you have recently sent a message to 'support' and still have an issue, please send us another message and we'll get back to you.
Sorry for the stupidity and let us know what you think about bid groups.
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