Read This - 2011-05-08
Apparently, eBay is doing some testing on bidding increments.
According to at least one poster on that thread, an eBay rep claimed that they're experimenting with bidding increments, supposedly doubling or tripling them in some auctions.
You may want to look at any winning auctions you've had today and I guess in the upcoming days (testing supposed to last until May 12th). If you see that your bid jumped more than the posted increment for the price zone (see our FAQ page, question/answer #39 for links to bid increments), maybe do as poster #60, contact eBay live help and ask for a credit for the amount of the extra increment jump.
Apparently, you'll not get and credits if you don't contact eBay and ask for them. Seems like there may be more to come on this.
Server down earlier - 2011-04-29
Hidbid was down for about three hours earlier today, our hosting provider was hit with an incoming DDoS. I will contact the users who had missed snipes because of this. We are very sorry for the inconvenience. Everything should be functioning well again.
Main server - 2011-03-28
Our main server was down for a few minutes on Saturday, preventing a few snipes from executing (and you from setting any up I imagine).
Our mirror server acts as a back-up and also submits bids, but the main server was down long enough that the mirror wasn't updated with the soon to execute snipes (it only retrieves info for snipes that are to execute in the next few minutes), so neither server submitted your bid. The snipes that the mirror did have the info for were submitted successfully.
System errors like this are rare, but are a possibility. We try to eliminate the potential for trouble as much as we can.
We're sorry for the missed snipes, I sent a message to each member affected.
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