eBay auction sniper

News

Some members' snipes blocked - Please Read - 2011-11-22


I have seen that a few members' snipes have been blocked lately by eBay, asking that you/they complete the verification process for their eBay account.

Apparently they are ratcheting up their security a bit more for the holiday season or whatever. I've seen a similar notice in the past, but not to the degree that I'm seeing it now.

If you have set up a snipe recently that did not execute, check out the response page, you may see a notice starting with "Attention!
To help protect your account, eBay has put a temporary block on your site activity..."

I think that you have to enter in a phone number for them to call you for the verification process.

Hidbid may be a contributor to this problem, as maybe because your bid is coming from an IP address different from your home computer's, your bid activity looks suspicious.  However, they have to be used to having bids from hidbid's IP address by now.

Sorry for the trouble, this is more an issue with eBay/your account. Go through the verification process and all should be well for you as far as your snipes getting through.


Also, I was supposed to update our new section again a while back soon after we had the trouble near the end of September. We updated our mirror with the changes and I told a member that I will update our news section here when we did.

To that particular member, sorry for not posting until now.

Snipes executing now - 2011-10-01


It looks like we finally got this disaster of an issue taken care of.  I will monitor the stats closely to be sure, but snipes have been executing in our testing.

IF YOU HAVE ANY PENDING SNIPES SET UP BEFORE OCT. 1, YOU'LL NEED TO DELETE AND THEN RESCHEDULE THEM FOR THEM TO EXECUTE. I disabled the set up page while we we're down, but enabled for testing and forgot to immediately disable again after unsuccessful testing. So, a few members set up some snipes in that time.

We were down way too long, I know. A sniping site cannot be down for eight days like we were, very unprofessional and really, embarrassing. we have a fair amount of monitoring in place to alert us when there is a problem, we just could not get this one figured out quickly enough.

We should now be set up so that we are not as a selected by design changes and such on eBay's end.  Still, I'll chat with our coder to make sure that there's virtually no way for us to be down like this again.  If were not pretty confident on that, I'll look into finding someone to take over for us that can handle things.

Again, sorry for the trouble, I've refunded all subscriptions for the month. Hopefully you'll give us another try.

Problem update - 2011-09-28


Okay, we have an estimate of four more days to get our problem fixed.  Which, I now is an eternity for a website, especially when it has already been dysfunctional for 4 1/2 days.

I guess the good news is, once the new code is in place, hidbid will be less affected by design changes and such on eBay.

Anyway, if you need to set up a snipe in the meantime, you can go over to BidBall.com.  They seem not to be affected by this issue.  I hate to send you someone else, but understand you need to be able to snipe.

Any subscribers I want to cancel their subscription can do so through PayPal, or just let me know and I can do it.  I have been refunding the subscription payments, but not canceling subscriptions.

Once again, we are very sorry for the trouble.  We know that a sniper is either great or horrible, unfortunately we are the latter at the moment.

I'll update the news section again with any new developments.

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Why Snipe With Hidbid?

* Save money

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* It's free!

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* No need to download anything

* No need for you to leave your computer on

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* Flexible snipe execution scheduling

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* A forum to pick-up and share eBay tips