Issues with some snipes - 2013-08-23
We're having some issues with the main server stopping at the bid confirm page on eBay and not submitting the snipes, and then showing that the snipe had won.
The mirror server is submitting them, but it looks like eBay had some trouble last night and maybe five or six did not execute on either server because of issues at eBay.
We are working on figuring and fixing the issue on the main server. I will give another update when there is any new development.
Sorry for the trouble
Snipes should be okay now - 2013-03-11
It looks like snipes should be okay now. I have been monitoring all day today and except for in the early morning before we addressed the issue, all snipes have executed OK today.
Again, we are very sorry for the trouble. We'll make sure the auction end Times update correctly the next time we have a time change. They have in the past, but had trouble this time unfortunately.
Time change trouble - 2013-03-10
Some snipes are being placed an hour early, apparently the time change is affecting some snipes, but not others.
We have not had an issue in the past during a time change, not sure why we are now.
Any snipes that were placed in our early will show as lost because when our sniper engine will not get the 'won' response from eBay when it checks soon after placing the bid. Hopefully most high bid snipes that were placed early go on to win.
IF YOU HAVE ANY MORE PENDING SNIPES, DELETE THEM AND SET THEM UP AGAIN SO THEY ARE NOT PLACED EARLY. They should be okay being set up after the time change.
Our coder will check this out at the start of his shift later this evening.
We're very sorry for the trouble.
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