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F.A.Q
- What is sniping?
- Why should I
snipe
an auction?
- How does sniping
save me time and money?
- Can't I just
snipe
an auction manually?
- Can't I just bid
early and have eBay's proxy bidding system take care of it?
- Is sniping
unethical or against the rules?
- Does sniping
upset
sellers?
- When should I
choose not to snipe an auction?
- I've heard of
sniping software that is installed on a home computer. Can't I just use
that?
- Why should I
use
hidbid?
- So what makes
your
system so effective, how does it work?
- How long before
the end of the auction does Hidbid place a bid?
- What does
Hidbid's
service cost?
- Which auction
sites will Hidbid work with?
- Can I use
Hidbid
to bid on eBay Motors and eBay Premier auctions?
- Can I bid on
Live
Auctions or Mature Audience auctions using Hidbid?
- How about Dutch
auctions?
- What is
required
of me to use your service?
- Are you crazy?
You want me to give you my eBay password? Why?
- Is my eBay
information safe?
- How is my
personal
information used?
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The following 7 questions would be best answered by visiting the Tutorial
pages:
- How do I get started using Hidbid?
- How do I
set up
a snipe?
- Can I change or delete my
scheduled snipes?
- How do I change or delete a
bid?
- What happens at the end of an auction I've scheduled a snipe
for?
- I forgot my username or
password. What can I
do?
- How
do I update my personal information?
********************************************
- If I go to eBay
and bid on an auction manually and then set up a snipe here on Hidbid
for the same item, will I be bidding against myself unnecessarily
increasing my bid amount (Can I outbid myself)?
- Will Hidbid
immediately bid my maximum, even if my maximum bid isn't needed to win
the auction?
- With reserve
auctions, will Hidbid increase my bid just until I'm the current high
bidder or until the reserve price is met?
- Will Hidbid
work
with non-U.S. currency auctions?
- When bidding on
auctions that are in a currency other than US dollars, in which
currency will my bid be placed?
- What happens if
two people are sniping the same auction?
- Can I use
Hidbid
to place snipes for more than one of my eBay ID's?
- Do you
guarantee
that my bids will be placed, what are the risks of sniping?
- What happens to
my
bid if Hidbid's Web server goes down?
- I can't access
your site, and I want to cancel a snipe I have scheduled. Now what?
- My maximum bid
was
higher than the ending price, why didn't I win!?
- What are the
terms
and conditions governing the use of Hidbid's site?
- What is your
privacy policy?
- I don't see my
question addressed here, how can I get it answered?
- What
is sniping?
Sniping is the act of waiting until the last few seconds of an auction
before placing a bid.
- Why
should I snipe an auction?
The bottom line reasons are, to save you time and money.
- How
does sniping save me time and money?
MONEY
First, you avoid bidding wars. In the heat of the moment, competitive
bidders that see that they have been outbid on an item can take it
personally. They can then see the auction as a competition that they
MUST win, and then bid irrationally high.
Sniping prevents attracting attention from other possible bidders. It
keeps your interest in an item hidden. When a potential bidder sees
that an item has a bid on it, the item all of a sudden seems more
attractive to them.
Because your bid isn't submitted until the last few (the exact # chosen
by you) seconds of an auction, you avoid these things.
Also, if an auction ends at an odd time for you, say 3 a.m., you would
normally have to use eBay's proxy bidding system, and start a bidding
frenzy. You avoid that by using our automated system.
TIME
You don't have to be sitting at your computer waiting for the end of
the auction. You just set up your snipe and walk away. Just "set it and
forget it". We take care of the rest. You can be out enjoying your day
and be getting great deals at the same time!
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- Can't
I just snipe an auction manually?
You can try. If you do though, as explained above, you'll have to be
sitting at your computer waiting for the auction to end. So, if the
auction ends at 2 a.m., you better have some coffee handy. Also, you
better have a high speed connection, no delays in your computers
performance, and good timing.
On top of that, if a Hidbid user has a snipe scheduled for the same
auction and you're bidding in small increments, you are almost
assuredly going to lose. It's very, very difficult for a person to
place another bid with less than 5 seconds to do it.
- Can't
I just bid early and have eBay's proxy bidding system take care of it?
You can, but it simply makes no sense to do so. Your bid is displayed
immediately after you place it when you bid early using EBay's proxy
bidding system (not necessarily your maximum bid- depending on how much
any other bidders have already bid for the item). This draws attention
creating competition almost always leading to higher final prices.
With Hidbid, your bid intention remains secret until the last few
seconds of an auction. Only you know that your bid will be placed.
Here's a less obvious reason to snipe rather than bid early and let
eBay's proxy system take over. Using our system, you can set up a snipe
and then edit or cancel it up until five minutes before the end of the
auction, without the bid being registered on eBay. So, you
can change your mind.
eBay's terms of agreement describe any bid placed as a contract to buy.
If you place an early bid directly on eBay you can't change your mind
(you may be able to retract your bid but you may get some negative
feedback in the process).
- Is
sniping unethical or against the rules?
Not at all, it's just plain smart to snipe. If sniping was against the
rules, eBay would put a system in place to end it.
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- Does
sniping upset sellers?
Obviously, sellers would like to get as much as possible for each item
that they list for auction. However, speaking as an eBay seller myself,
I definitely do not mind when someone bids on my auction, sniping or
not. Many buyers would not bid all if their bid had to be placed early.
Smart sellers who also buy on eBay are snipers themselves.
- When
should I choose not to snipe an auction?
From this day forward, you should honestly not bid on one auction
without using the sniping technique. If you do, you'll most likely just
be costing yourself time and money.
- I've
heard of sniping software that is installed on a home computer. Can't I
just use that?
There are many potential obstacles that could prevent your computer
from placing your bid:
* human error -you forget about your scheduled snipe and turn your
computer off
* problems with your ISP
* other running applications slow it's performance causing delayed
snipe execution
* a power failure shuts your computer down
* a router, or DSL modem that needs resetting
* dial up Internet access
* etc., etc., etc.
Aside from all of these things sniping desktop software can cost you
$30 or more. Why pay for unreliability when you can use the power of
our site for free?
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- Why
should I use hidbid?
For several reasons, including:
* Reliability
* Save money by not attracting attention and avoiding irrational,
emotional bidding wars
* Save time and avoid having to change your schedule to place a bid
* It's free!
* Peace of mind
* We monitor your auctions 24x7x365 (so you don't need to)
* Quick and easy to use
* No need to download any special software, nothing!
* It's totally independent of your operating system and service
provider. If you can get to our website, you can use our service
* No need for you to leave your computer on
* Cancel or change your bids without upsetting eBay or eBay sellers
* Flexible snipe execution scheduling -- from 5 to 15 seconds(5-8
seconds recommended) before auction's end
* View your snipe history
* Immediate auction results e-mailed to you
* Technical support
* A forum so you can pick-up and share tips for finding deals on eBay,
or discuss anything else you'd like
- So
what makes your system so effective, how does it work?
You create bids here on Hidbid that you want placed on eBay auctions.
Our site server stores the details - which item, your maximum bid, # of
seconds before auction's end you'd like to have your bid (snipe) to be
executed, and quantity you want (if applicable). Then, when the time is
right, our automated system places your desired bid with eBay on your
behalf just as if you did it yourself manually.
Our server continually synchronizes itself with eBay's servers to make
sure that your snipe is placed at precisely the right time. It's all
taken care of automatically. You don't have to be sitting at your
computer for the snipe to be executed you don't even have to have your
computer on. You can be enjoying your day and be getting a great deal
at the same time, without even thinking about. We take care of
everything. "Set it and forget it".
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- How
long before the end of the auction does Hidbid place the bid?
You can schedule a bid to be placed from 5-15 seconds before the end of
the auction. Five seconds is recommended because that would give a
manual sniper too little time to react to and would hopefully register
first before any other possible snipers' bids. Many snipers think that
their bid should be placed one or two seconds before the auction's end.
We disagree. You want your's entered first so that if another placed
snipe is very close to or the same amount of your's (there's not enough
of a difference to meet the minimum bid increment) you will win.
- What
does Hidbid's service cost?
You can schedule up to five snipes per week for free.
If you are a heavy user and schedule more snipes than that, you can get a month of service for $7 without the five snipe per week limit.
The free weekly snipe allotment and monthly charge is subject to change at any time, depending on how things go.
- Which
auction sites will Hidbid work with?
Hidbid will work with eBay US, UK, Canada, and Australia.
Items listed on international eBay sites often show up in the results for eBay.com.
If there is an item on another of the eBay sites that you are interested in, you can try doing a search from eBay.com for keywords that are in the item's auction title.
If the item shows up in the results, then you should be able to schedule a snipe for that item that will execute.
- Can
I use Hidbid to bid on eBay Motors and eBay Premier auctions?
Yes you can.
- Can
I bid on Live Auctions or Mature Audience auctions using Hidbid?
No. Hidbid cannot complete the additional verification process required
by eBay before bidding on these auctions.
- How
about Dutch auctions (auctions that offer more than 1 of the same item
individually)?
eBay's proxy bidding system doesn't apply to them. Therefore, your bid
maximum will register on eBay when your snipe is executed. Also, with
Dutch auctions, you can choose how many of the item you'd like to bid
on when setting up your snipe here on Hidbid (see tutorial).
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- What
is required of me to use your service?
You need an Internet connection so that you can get to our website to
schedule a snipe and you will need to provide your eBay log-in
information. That's it. Once you schedule a snipe you can go about your
day, turn off your computer, whatever. Our system takes it from there.
Just set it and forget it.
- Are
you crazy? You want me to give you my eBay password? Why?
For our system to place a bid for you, it must essentially login to
eBay just as you would.
- Is
my eBay information safe?
Yes. Keeping your eBay information safe is our top priority, so we
store your eBay user ID and password in our protected database using
the industry standard 128 bit encryption (same thing banking
institutions use). We also use SSL encryption throughout our site and
when we send your information to eBay. We always respect your privacy,
and keep your data safe, secure, and confidential.
- How
is my personal information used?
Your eBay user information, including your UserID and password are used
to place your scheduled snipes, that's it.
We use your email address to send you notifications of changes to
Hidbid that may affect you, and to send you results of auctions that
you've scheduled snipes for. If you sign up for our newsletter, we'll
send you notifications of products or services you may be interested
in, or news that we feel might interest you.
Browser information, including cookies, browser information, connection
times, and IP addresses are used for improving customer service,
monitoring site/service performance, advertising, content control, and
business evaluation.
Click here to view our full privacy policy.
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- How do I get started
using Hidbid?
- How
do I set up a snipe?
- Can
I change or delete
my scheduled snipes?
- How
do I change or
delete a bid?
- What
happens at the end of the auction I've scheduled a snipe for?
- I
forgot my username or
password. What can I do?
- How
do I
update my personal information?
**********************************************************************
- If
I go to eBay and bid on an auction manually and then set up a snipe
here
on Hidbid for the same item, will I be bidding against myself
unnecessarily increasing my bid
amount (Can I outbid myself)?
No, eBay's system prevents this from happening. If your scheduled snipe
maximum is above the bid you placed manually then it will register with
eBay when the snipe is executed and eBay's proxy bidding system will
take it from there, increasing your bid as needed until you are the
high bidder or your maximum has been exceeded.
- Will
Hidbid immediately bid my maximum, even if my maximum bid isn't needed
to win the auction?
Your maximum bid will be entered into eBay and then eBay's proxy
bidding system will take over from there (except with Dutch style
auctions). Your bid will go as high as it needs to until you win the
auction or your maximum bid is exceeded.
- With
reserve auctions, will Hidbid increase my bid just until I'm the
current high bidder or until the reserve price is met?
Until you are the high bidder, regardless of the reserve price that has
been set. So, you could be the high bidder and not be awarded the item
because of eBay's reserve auction rules.
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- Will
Hidbid work with non-U.S. currency auctions?
Yes.
- When
bidding on auctions that are in a currency other than US dollars,in
which currency will my bid be placed?
Your bid will be placed in the currency that the auction has been set
up to use. If the auction is in US dollars, you must bid in US dollars,
if it's in Euros, you must bid in Euros, etc.
**This is very important to remember when setting your maximum bid if
you use any international eBay sites**.
Check the auction listing to be sure. Disregard the $ next to your
maximum bid input field on your Hidbid page when bidding on non-US
dollar currency auctions.
Also, do not enter $'s, GBP, commas, etc. when typing in your maximum
bid, only the numbers of your bid with a single decimal in the proper
place. So if you're bidding in Marks (German currency), do not use the
",". EBay doesn't recognize fractional Marks.
- What
happens if two people are sniping the same auction?
The bidder with the highest bid will win. If they bid the same amount
the first bid to reach eBay will win the auction.
- Can
I use Hidbid to place snipes for more than one of my eBay ID's?
Yes you can, but you'll have to create a different account here on
Hidbid for each of your eBay ID's.
- Do
you guarantee that my bids will be placed, what are the potential risks
of sniping?
You can count on Hidbid, and eBay, for that matter. However, no one can
guarantee 100% reliability on the Internet. Here are some possible
risks with sniping:
* Hidbid's or eBay's servers could slow down or malfunction, preventing
a scheduled snipe from being placed. (High internet traffic, denial of
service attacks, and other things could be causes.)
* A programming error could occur here at Hidbid.
* Having the wrong eBay log-in information entered in your Hidbid
account (If you change your eBay username or password, be sure to
update it on Hidbid before scheduling a snipe).
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- What
happens if Hidbid's server shuts down and I have scheduled snipes?
Although highly unlikely, this is a possibility. If this did happen any
bids that are scheduled to be executed while our server is down would
not be placed. Once the server is up and running again it would pick up
where it left off and place any remaining scheduled bids.
**Update - We now have a backup system (mirror server) to act as a failsafe if/when our main site goes down temporarily. Because of this, our backup system may still place your bids as long as our main site is not down for an extended period of time, as the backup system still relies on our main site in order to function properly.
- I
can't access your site, and I want to cancel a snipe I have scheduled.
Now what?
Again, the odds of this happening due to a server malfunction are very
slim. If this situation ever did arise, however, you could just sign in
to eBay and change your password. Snipes for your account would no
longer be executed because our system could no longer log in to eBay to
place bids for you.
- My
maximum bid was higher than the auction's winning bid, what happened?
* Most of the time this occurs, eBay's minimum bid increment rule is
the reason. Your maximum bid could be higher than another bidder's, but
the difference between your maximum bids could be smaller than the
minimum bid increment for that auction. For example, the maximum bid
for your snipe is $302, the other bidder's maximum is $300. The minimum
bid increment is $5. If the other bidder's bid was registered first
than they would win the auction. If yours was registered first, you
would win. For this reason, we recommend that you set your snipe to
execute with five seconds (up to 8 seconds for high internet traffic
times) left before the end of the auction. Too late for a person trying
to snipe manually to get another bid in, but sooner than many other
potential snipers would set up their snipe to execute. You can learn
more about bid increments by clicking on the currency that you are
interested in listed below (the increments vary by currency):
US dollars
Great Britain pounds
Euros
Australian dollars
Canadian dollars
* Reserve auctions. Your bid could be the highest but didn't meet the
reserve price that the seller set for the auction.
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- What
are the terms and conditions governing the use of Hidbid's site?
Click here to view our terms of use.
- What
is your privacy policy?
Click here to see our privacy
policy.
- I
don't see my question addressed here, how can I get it answered?
You can use our Contact us
page to send us a question or look for your answer in our forum.
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* Save money
* Save time
* It's free!
* Quick and easy to use
* Reliability
* Peace of mind
* No need to download anything
* No need for you to leave your computer on
* Cancel or change your bids without upsetting eBay or eBay sellers
* Flexible snipe execution scheduling
* View your snipe history
* Immediate auction results e-mailed to you
* A forum to pick-up and share eBay tips
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